Mastery Level Habits: Establish a Cruise Speed

Extraordinary teams know their capacity for work. They respect team members’ energy levels and avoid burnout by establishing a cruise speed for the team. When necessary, they increase capacity during crisis, then quickly return to cruise speed. Most businesses run at 100 percent of capacity all the time and have no ability to deal with crisis. The team shuts down as everyone becomes exhausted and demotivated. The best practices value all members of the team and understand that the ability to deliver a consistent solution to clients depends upon the team’s energy and motivation.