I am in the process of moving the company to Canada and the following is the new contact info. Please make a note of this: **The Exponential Business, Ltd.**

**Phone**: 902-482-0770 **Fax**: 309-294-5519 **Email**: [ ]( )

**Mailing Address**: Box 1513 Lunenburg, NS B0J 2C0

Two Words That Might Change Your Life

Sometimes the best thing to do in a conversation is to say nothing. [Kathy Sierra]( says: >Things I learned from my horse trainers #42: practice saying, "Hmmmm... how interesting." Say it when you're frustrated. Say it when you're mad. Most importantly, say it before you say or do anything else (including hit the "send" or "post" button).

>It should be the first thing out of your mouth when things go wrong--or don't meet your expectations--because:

>1) It inserts a pause and gives you a moment to think before you react.

>2) It keeps you from taking things too personally If someone calls you an idiot (or worse) saying " interesting..." changes your reaction from purely emotional to more curious and detached.

>3) It helps you ask more questions instead of jump to conclusions. With horses, the main goal of the "how interesting" technique is to keep you from losing patience and blaming the horse. If you say "how interesting," it helps you explore reasons, including what your own role in this might be. It makes problems feel more like puzzles.

Pickle Jar

Humans are idea creators. We are constantly thinking up new ways to do things. Sometimes this can be distracting. [David Seah]( describes the problem this way. >I’m sometimes distracted by too many project ideas. When the ideas pile up, my productivity sinks because I keep thinking about them, and multitasking slows me down. To keep focused, I evolved a mind trick called The Pickle Jar...

This is a simple way to control the inflow of new ideas so they do not disrupt you and your team.

David goes on to say:

>The Pickle Jar is an actual glass jar that once held pickles. Next to it is a square pad of paper, about 4 inches on the side. To get unrelated thoughts out of my mind, I write down a brief synopsis down, fold it twice, and put it into the Jar.

![Pickle jar](

>The physical act of writing down, folding, and then "pickling" the idea for later consumption is weirdly cathartic. Since I'm no longer in danger of forgetting the thought, I can relax. The act of formulating on paper has also satisfied the urge to follow up on it. The size of the paper also prevents you from writing too much…there's just enough room to get the essence of the idea down.

>The best part: You can see that you've got the ideas queued up, but it's hard to retrieve them. They're in a jar!

For more information about the [pickle jar](

What method do you use to avoid having new ideas disrupt you and your team?


sketchcrawl.jpgYou might ask, what is a sketch crawl? I will let the originator, Enrico Casarosa, explain his innovatative idea and unique website, in his own words:

A year or two ago a good friend of mine had a fun bachelor party consisting of visiting ten bars and pubs along the N-Juda Muni tram line. He called it the "PubCrawl". And crawling we did, in fact we didn't make it past the seventh pub. Quite the night, but that is where I got the idea for the name SketchCrawl when a few months later I decided to do a whole day of intense drawing around the city.

The basic idea: to record nonstop everything I could around me with my pencil and watercolors. A drawn journal filled with details ranging from the all the coffee I drank to the different buses I took. After a whole day of drawing and walking around the city the name seemed quite fitting: “SketchCrawl” - a drawing marathon. The crawl was more tiring than I imagined but also more fun and exciting than I had thought. Giving yourself this kind of mandate for a full day changes the way you look around you. It makes you stop and see things just a tad longer, just a bit deeper ... needless to say I loved it.

I soon figured out it was much more interesting to do the marathon with a group of artists instead of all by myself! And so SketchCrawl turned communal. After a whole day of drawing it proved to be amazingly interesting and inspiring to share and compare other people’s drawings and thoughts. Different takes on our surroundings, different details, different sensibilities. The next step was making the SketchCrawl a World Wide event: having people from different corners of the world join in a day of sketching and journaling and then, thanks to the Internet, having everyone share the results on an online forum.

So here it is, we have a website now,, a few Crawls behind me, some by myself some with friends and artists from around the world ... and hopefully plenty SketchCrawls ahead of us.

D*I*Y Planner

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